We have a 30 days free-return & exhange policy, which means you have 30 days after receiving your item to request for a return/exchange. The returned item has to be in the same and good condition that you received it.
1. Make a return/exchange request by emailing us the order number at help@variandco.com. For exchange, please attach a photo of the incorrect item in your email.
2. Pack the item back in its original packaging or any good condition box. Make sure the item is well protected and will not damage while shipping back to us.
3. Wait for our response. We will respond to you within 24 hours.
4. Once your return/exchange request is accepted. We will email you the instructions on how to return/exchange.
5. We will process the refund when we've received the item in good condition.
